Telemedicine plays an increasingly important role in healthcare. To meet the requirements of modern practice, a telemedicine platform has been developed that fully complies with legal requirements and is certified according to German standards (KBV). This platform enables doctors to conduct video consultations securely, manage appointments online, and record medical data without storing it on the server.
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Features of the Telemedicine Platform
- Online Appointment Booking: Patients can easily book, reschedule, or cancel medical appointments online, reducing waiting times and increasing flexibility.
- Video Consultation: The platform offers the ability to hold video consultations with up to six people in a secure virtual room. This facilitates consultations with colleagues or patient relatives.
- Legally Recognized: The platform is KBV-certified and enables services to be billed both privately and through health insurance.
- GDPR Compliant: The solution meets all data protection requirements through pseudonymization and encryption of data, as well as regular security audits.
Benefits for Patients
- Flexibility and Convenience: Patients can conduct their health consultations comfortably from home and have the opportunity to get appointments with specialists or general practitioners without waiting times.
- Secure Online Health Consultation: Especially during a pandemic, protecting health is of great importance. Telemedicine avoids direct contact without having to forgo medical consultation.
- Digital Patient Record: Medical data is securely managed without storage on external servers, ensuring a high level of data protection.
- Health Insurance Billing: Patients can either pay for services themselves or bill them through their health insurance.
Benefits for Doctors and Clinics
- Location-Independent Consultations: Doctors can conduct their consultations independently of location, which is particularly advantageous when caring for patients in remote areas or in urgent cases.
- Increased Patient Flow: Without the need for additional practice space or personnel costs, the number of patients who can be cared for can be increased.
- Doctor Video Conference: The platform enables short-notice consultations with colleagues or specialists, contributing to quick diagnosis and treatment.
Security and Data Protection
- Fraud Detection and Prevention: The telemedicine platform provides mechanisms for fraud prevention and detection to ensure the integrity of video consultations.
- Data Pseudonymization: Personal data is pseudonymized in the software, and access is limited to authorized users.
- Encryption: Communication and data storage are fully encrypted according to current security standards.
- Regular Security Checks: Regular audits and penetration tests are conducted to ensure the highest level of data security.
The telemedicine platform offers a comprehensive, secure, and data protection-compliant solution for doctors and patients. It enables efficient video consultations, flexible online appointment booking, and secure management of medical data. Patients benefit from easy accessibility and the ability to receive medical services promptly and independently of location. Doctors and clinics increase their efficiency through the use of the platform while simultaneously relieving their staff.